Outlook no me deja abrir el archivo adjunto

jueves, junio 08, 2006

Outlook no me deja abrir el archivo adjunto…

Y no se trataba de algún tipo de restricción a nivel de seguridad

Para meter mas misterio al asunto era un archivo que en mails anteriores lo recibía y podía abrirlo sin ningún problema.

El confuso msg de error decía que el Outlook no podía crear el archivo, que verifique los permisos de escritura o lectura en la carpeta… (…)

Después de investigar un poco, supe que Outlook guarda los archivos adjuntos en una carpeta “temporal”, y tiene un límite de capacidad de 100 archivos (del mismo nombre)

Por ejemplo, si diariamente recibimos el archivo de nombre “Noticias del dia.doc” este se guardara en los archivos temporales del Outlook como “Noticias del dia 0.doc”, mientras no lo borremos, y al dia siguiente recibamos otro mail con ese mismo nombre, pasara a crearse “Noticias del día 1.doc”, así sucesivamente hasta llegar al numero 99.

Una vez ahí, se podrá seguir recibiendo los mails con el adjunto, pero no se podrá abrirlo, encontrando entonces el error citado anteriormente.

La solución es vaciar la carpeta de temporales. No es necesario vaciarla toda, si tenemos problemas con cierto archivo, buscamos el nombre en los temporales y borramos ya sea uno de los 100 (acordarse de que el limite es 100 de un mismo nombre) para poder recibir 1 mas de este tipo, o la cantidad que creamos necesario.

Una alternativa podría decir hacer un backup de esa carpeta en otra parte de nuestro disco y borrar todo para no preocuparnos más por un buen tiempo.

Para acceder a la ruta de estos archivos temporales, iniciar regedit e ir hasta esta llave

HKEY CURRENT USER\Software\Microsoft\Office\9.0\Outlook\Security

Segun que version de outlook tengan puede variar el “9.0”.

Al costado de esto, deberia aparecernos un item con la ruta exacta del disco donde esta alojado los temporales. Simplemente hacer doble click sobre el item y copiar y pegar la ruta en nuestro explorador.

79 comentarios:

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SOS TODO UN INGENIERO INFORMATICO, NO SE COMO SE TE DIO POR ARMAR ESTE BLOG PARA LOS QUE NO SABEN NADA, PERO ES UNA GRAN OBRA DE BENEFICIENCIA CON LOS QUE NO SABEMOS.

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Muchísimas gracias campeón!! acabo de solucionar el mismo problema gracias a ti. Además con una documentación muy importante para mi empresa. VIVA LA COMUNIDAD DEL INTERNET SOLIDARIO!!

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Increible!!!!!
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Muchisimas Gracias, acabo de solucionar un problema en la empresa donde laboro ya que no podian abrir un reporte que llega diario. Deberas que bloggs como estos son los unicos que deben existir.

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Muchas gracias, da gusto encontrar soluciones rápidas y prácticas a problemas "extraños" y que complican las cosas.

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mi problema es que cuando le doy doble clic al archivo adjunto lo quiere abrir en una carpeta que habia en un usb y me dice que no encuentra esa rutaa o que no tiene permisos de escritura alguien sabe como solucionarlo??

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